Donor Privacy Policy

Heartland House is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our donors that their personal information is secured and will not be shared with any third party.

Awareness – Heartland House provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of how your information is being used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

Information Collected – Heartland House collects donor information such as contact, payment, and shipping information. In addition, we may collect other information to help us improve our public communications such as how you heard about Heartland House as well as questions and suggestions.

How Information is Used Heartland uses your information to process contributions and communicates with you as a donor and someone interested in our work. All payments are processed on a secured server. Your payment information is used only to process contributions and is not retained for other purposes.

No Sharing of Personal Information – Heartland House will not share any of your personal information with other organizations. We will not sell, rent, or lease your personal information to other organizations. Heartland House keeps the identity of all our donors confidential.

Removing Your Name From Our Mailing List – It is our desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list.

Contacting Us – If you have comments or questions about our donor privacy policy, please contact us at or call us at (619) 287-5040. Should you have any concerns or complaints, please speak directly with Robert Cook, our Administrator.

Our Mission

Our mission is to serve men recovering from substance use disorder and related co-occurring conditions. Our overall goals are to provide a living environment conducive to continued recovery, conduct an educational program that helps the newly recovering alcoholic/addict establish a long-term support system, and generate attitudes that enhance self-sufficiency, self-worth and an ongoing quality of life.


The last time I was here was about 3 and a half years ago and, I came back thinking I really needed help-bad. The VA was once again helping me out, I am a veteran, and they’ve always had my back. So they like to send us to the Heartland House, they have a special contract with them, which is really cool. So I went in there and I started to really listen to what was being said to me, which I hadn’t done before.